IT Support Services


of companies report improved efficiency after working with MSPs


of SMBs highlight cost reduction as a key benefit of MSP services


notice improved compliance and security standards

Infrashift Solutions provided a thorough IT package, taking the time to grasp our immediate and future business requirements. The setup and ongoing support have been outstanding.

Stephen Iiles

Operations Manager

Infrashift Solutions delivered an all-encompassing IT service, carefully addressing our current and anticipated business demands. Furthermore, their installation and ongoing assistance have been exemplary. Best support providers in London!

Ranbir Sahota

Managing Director

Infrashift Solutions has provided an all-inclusive IT framework, carefully tailoring their approach to fit our present and future business needs. Moreover, their implementation and support have been exceptional.

Mihails Nikitins

IT Infrastructure manager

IT Support Pricing

Our pricing and licensing is the most flexible in the industry

Essential Plan

Suited for small businesses and startups.
£ 25 per user / month
  • Remote Support 8am-5pm
  • Self Service Client Portal
  • Microsoft 365 Security + Antivirus
  • Asset Management
  • Patch Management

Business Plan

Suited for the majority of organisations
£ 35 per user / month
  • Remote Support 8am-5pm
  • Self Service Client Portal
  • Microsoft 365 Security + Antivirus
  • Asset Management
  • Patch Management
  • Managed Device Encryption
  • Network Support
  • Proactive support
  • Endpoint monitoring
  • Technology Roadmap

Advanced Plan (24/7)

Ideal for those requiring round-the-clock support
£ 55 per user / month
  • Remote Support 24/7
  • Self Service Client Portal
  • Microsoft 365 Security + Antivirus
  • Asset Management
  • Patch Management
  • Managed Device Encryption
  • Network Support
  • Endpoint Monitoring
  • Technology roadmap
  • Cyber awareness program
  • Dark Web Monitoring
  • Vendor management
  • Endpoint Detection & Response
  • IT Audit & Health Check

How much is the wrong IT support strategy costing your organisation?

If any of the following sounds like you, you’ve come to the right place:
  • Dissatisfied with your current IT partner or MSP?
  • Lacking the comprehensive IT support you were accustomed to?
  • Experiencing non-stop IT challenges without proactive solutions from your IT provider?
  • Missing out on innovative technology advice to advance your business?
  • Internal IT team overstretched, requiring more support?
  • Needing your IT team to concentrate on higher-level strategic projects?
  • Seeing unsatisfactory returns from your IT investments?
  • Concerned about cybersecurity but unsure about your current defenses against new threats?

Our UK managed IT Support include:

24/7 Service Desk

Always available support with our 24/7/365 Service Desk, ensuring assistance is just a call away, anytime. Peace of mind.

Fully Managed IT Support

Comprehensive, end-to-end award-winning IT customer service, offering both remote and on-site assistance, following top industry standards.

Monthly service

Flexible, as-a-service solutions allowing monthly adjustments to your user needs without hassle.

Total IT Solutions Provider

One-stop-shop for all your IT needs, from cloud services to cybersecurity, tailored to your business great IT support.

Client Hub

Streamline your operations with our cloud based Client Hub, facilitating direct communication and access to services.

Technology Roadmap

Plan for the future with our strategic technology roadmap services, aligning IT with your business goals.

Frequently asked questions?

What makes your IT support company in the UK unique?

Our IT support company stands out in the UK due to our personalized approach, rapid response times, and our commitment to providing sustainable IT solutions tailored to each client’s specific needs.

How can your IT support services enhance our business operations?

Our IT support services improve business operations by ensuring system reliability, enhancing cybersecurity measures, and providing continuous monitoring to prevent downtime, keeping your business running smoothly.

What areas do your IT support and services cover?

We cover all areas of IT support and services, including cloud solutions, cybersecurity, hardware maintenance, and network management, catering to businesses in all major cities like London, Birmingham, Manchester, Liverpool, West Yorkshire, Glasgow, Southampton and all other cities in the UK.

Can small businesses in London and Birmingham afford your IT Support?

Absolutely, we offer scalable IT support solutions designed to fit the budget and needs of small businesses in both London and Birmingham, ensuring you only pay for what you need.

How quickly can we expect a response from your IT support team?

Our IT support teams based in London and Birmingham are available 24/7, ensuring swift responses typically within an hour of your call or message.

What differentiates your IT support services from others?

Our IT support services are distinguished by our proactive approach to system maintenance, our dedication to understanding each client’s unique business needs, and our commitment to leveraging the latest technology to provide efficient solutions.

How do you ensure the security of our IT systems and data?

We prioritize your IT systems’ security by implementing the latest cybersecurity measures, conducting regular audits and updates, and providing comprehensive training to mitigate risks and protect your data effectively.

Suggested read:

Delve into the pivotal role of Managed Service Providers (MSPs) in contemporary business. This guide reveals how MSPs drive digital transformation and offer tailored IT strategies for businesses to stay ahead in a tech-centric marketplace. Learn about the advantages of a subscription-based MSP model, the strategic value they bring, and how to choose the right MSP for your business needs.

This guide offers a deep dive into cloud security for SMBs, highlighting essential strategies to safeguard digital assets, ensure data privacy, and comply with regulations. Learn how to navigate the complexities of cloud computing with confidence, leveraging best practices, technology tools, and real-world insights to protect your business against evolving cyber threats.

Discover why Microsoft Azure stands out as a premier cloud service provider. With its robust scalability, advanced security measures, and a suite of innovative solutions, Azure empowers businesses of all sizes to achieve digital transformation efficiently and cost-effectively. Explore how Azure's comprehensive cloud services can support your business's growth and innovation in the competitive digital landscape.

Want to discuss your order or build a custom offer?

Essential Plan
Business Plan
Advanced Plan
Remote Support 8am-5pm

Provides access to a dedicated team of professionals ready to assist with your technical issues and queries during standard business hours.

Remote Support 24/7

Offers around-the-clock assistance from a dedicated support team, ensuring help is available whenever you need it, day or night.

Self Service Client Portal

An online platform where you can manage your account, log service requests, and access support resources at any time.

Microsoft 365 Business Standard

Provides comprehensive tools for business management, including Office applications, cloud services, and security solutions.

Microsoft 365 Security + Antivirus

Enhanced security measures including advanced threat protection, antivirus software, and data loss prevention to safeguard your digital environment

Asset Management

A system for tracking and managing your company's physical and digital assets to ensure effective allocation and maintenance.

Patch Management

Regular updates and security patches for your software and systems to protect against vulnerabilities and threats.

Managed Device Encryption

Full encryption services for your devices to protect sensitive information from unauthorized access and breaches.

Network Support

Offers assistance with network setup, maintenance, and troubleshooting to ensure reliable and secure connectivity.

Proactive support

Anticipatory service actions to identify and resolve issues before they impact your business operations.

Endpoint monitoring

Continuous monitoring of your devices to detect and respond to threats, ensuring the integrity and confidentiality of your data.

Technology Roadmap

Strategic planning assistance to align your IT infrastructure and technology investments with your business goals.

Cyber awareness program

Training and resources to educate your staff on cybersecurity best practices and threat awareness.

Dark Web Monitoring

Surveillance services that search the dark web for compromised data related to your organization, alerting you to potential breaches.

Vendor management

Services to manage and optimize your relationships with third-party vendors, ensuring quality service and compliance.

Endpoint Detection & Response

Advanced security solutions that identify, investigate, and respond to potential threats at your endpoints.

IT Audit & Health Check

Comprehensive evaluations of your IT systems to identify strengths, weaknesses, and areas for improvement.

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